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29 Jun, 2026 / Design

5 key takeaways from Birmingham Design Festival

Collage of webdna at the Birmingham Design Festival

Implementing UTMs as part of your digital marketing strategy can seem like extra work, and many businesses are unsure whether they are worth the effort. However, they can be one of the easiest ways to understand how well your marketing activity is performing. 

Without UTMs, it's difficult to know which emails, social posts or campaigns are actually driving results. By spending time adding these tracking parameters, you can gain valuable insights into customer behaviour and make more informed marketing decisions. 

What are UTM parameters?

UTM (Urchin Tracking Module) parameters are small pieces of text added to the end of a web link. They help tools like Google Analytics show you where visitors came from before they arrived on your website. 

Presentation showing design from The Last of Us at Birmingham Design Festival

For example, if someone clicks a link in an email, UTMs can tell you which email generated the activity, which campaign it was part of, and even which specific link is driving traffic. Once the users are on your site, analytics tools can track what they do next, whether that's filling in a form, making a purchase, or viewing key pages. This establishes a clearer picture of what in your strategy is generating value. 

UTMs also help you understand how different parts of your marketing are performing in more detail. You can see which buttons or links in your email drive the most valuable activity and connect each visit back to the campaign and audience that brought them in. 

Why can't you just rely on click figures from other sources?

Open rates and click rates from other tools can be helpful, but they do not tell you whether your email actually delivered tangible results. One campaign might get lots of clicks but lead to very few conversions, while another might get fewer clicks but generate more revenue. Without UTMs, you are only getting half the story. This means you are missing the connection between marketing activity and the valuable actions it drives. 

Overall, this creates a clear cycle of strategy, implementation, analysis, and iteration, helping you continuously improve your marketing over time.

How much time does adding UTMs actually take?

Less time than you think. Many businesses assume UTMs are time-consuming because you need to remember different parameters and decide how to name them. However, by establishing a clear and efficient process, adding UTM parameters can take a lot less time. 

There are tools available that can generate UTM links for you, making the process even quicker and helping to keep your tracking consistent. When you compare the small amount of setup time with the insights UTMs provide, it's a worthwhile investment. 

What are some UTM best practices? 

To keep your UTM tracking organised and useful:

  • Be consistent - decide on a naming convention, such as using hyphens or underscores, and stick to it across all campaigns
  • Keep names descriptive - use clear names that make sense when you are reviewing reports months later 
  • Be specific - make it easy to identify the source, channel or campaign behind each link 
  • Keep a shared record - store your UTM links in a shared spreadsheet or document so everyone can follow the same approach
  • Don’t overcomplicate things - simple naming structures are easier to manage, analyse, and report on 
James White presenting at the Birmingham Design Festival

The goal is to make your data as clear and reliable as possible, so you can spend less time cleaning up reports and more time using the insights. 

The bottom line

UTMs might look like a small detail, but they can make that extra difference to your marketing and overall business performance. By taking a few extra minutes to add tracking parameters, you can gain valuable insights into customer behaviour, understand which campaigns are driving results and make more confident marketing decisions. 

At Webdna, building and managing UTM tracking is a standard part of our marketing process because we know how valuable accurate data can be when measuring performance and refining strategy. With a consistent approach to tracking, you will spend less time guessing and more time focusing on what works.

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