webdna welcomes Client Support Executive
As you’ve probably noticed we’ve grown significantly as a business. As a result, over the past few months, several great new roles have been created at webdna. And so, we’re pleased to introduce Esther, our new Client Support Executive. Esther is specialising in Craft CMS Hosting and Maintenance and if you haven’t already spoken to her, you’ll no doubt hear from her soon.
We’ve always offered Hosting and Maintenance and we’re proud of the service we provide. It includes things like a 99% uptime guarantee and unlimited free small changes, all of which help our clients sleep a little easier at night. Our business has grown, and so a new role was needed to ensure we continued to maintain our high service levels.
Enter Esther, a former maths teacher and adult education specialist keen for a career change. She has ambitions of being a developer herself, so the role is a fantastic opportunity for her to experience the industry first-hand as she trains. She’s also a longtime friend of webdna. Her husband worked here in the past which means she has inside intel on what we’re like as a business and how we treat our people.
Supported by other members of the team, Esther has already carried out her first Craft Updates right from development to managing QA, testing and pushing live. She’s doing a fantastic job on updates and is also managing the day-to-day logistics of hosting and maintenance.
To find out more about how we maintain and update websites or, to discuss what Hosting and Maintenance package would work for you, get in touch.